A Three Step Approach To Improving Healthcare Environments. Using Enviah’s evidence led three-dimensional process – Discover, Design and Do – Enviah collaborated with HFMH in the pre-planning stage. The approach was centered around a thorough investigation and understanding of the Henry Ford Macomb Hospital’s existing operational model and how the new building could transform their operations to achieve optimal outcomes.
Results were quantified through system measures of efficiencies, including optimal staff productivity as they care for patients, staff engagement and workplace pride, and increased patient satisfaction through a defined experience of care.